ITRS GROUP

ITRS Group is a leading global provider of real-time monitoring and analytics software for the “always on” enterprise, used by >5,000 clients globally to manage their operations and ensure operational resilience. It has 25 years’ experience in supporting its customers to boost IT performance, manage operational risk and reduce costs.

Published May 2023

By supporting customers to more efficiently manage their IT estates, ITRS Group’s products and solutions can also help to improve the energy efficiency of on-site IT infrastructure and cloud capacity.

Key Stats
25

years supporting “always on” enterprises

>300

employees

>200

volunteering days in 2022

Embedding sustainability from the bottom up

With full support of the leadership team, the company has implemented a bottom-up approach in which employees feel empowered to own and drive local sustainability initiatives. This helps to embed accountability throughout the organisation and within the day-to-day roles of its people.

Individuals with designated responsibility for Environment, Diversity & Inclusion and CSR work with local champions and report into the Chief Financial Officer / Chief Operating Officer who has been designated as the executive responsible for oversight of ESG.

The company’s employee-led integration is supported by ITRS’ leadership ambition and oversight. ESG is now a standalone pillar of the company’s strategic operating model and is, therefore, an integral part of its decision-making process.

Its people are the driving force at ITRS

Being an exceptional place to work remains a key priority for ITRS and this is embedded into its corporate values and approach to talent attraction and retention.

Building on the steps taken last year to improve employee engagement and satisfaction, further initiatives implemented this year include a mental health working group chaired by the Global Head
of HR and nomination of a Diversity and Inclusion champion. The company is committed to engaging with local communities and fosters dedicated relationships, such as with the Drive Forward Foundation. ITRS has also introduced a volunteering policy that provides each employee with three dedicated volunteering days each year.

As a result of its continued progress, the company achieved Great Place to Work certification in 2022 and its London office was further recognised as a UK Best Workplace in Technology.

ITRS takes action to manage its environmental impacts

With the support of Montagu, a significant step taken by ITRS on climate change this year was a Board commitment to set a science-based target.

The company has already started to implement policies and initiatives to reduce its carbon emissions, for example by incorporating environmental considerations into its business travel policy.

In line with its employee-led culture on ESG matters, an environmental working group was established in which local champions from different offices can share ideas and best practices on how to reduce the company’s carbon emissions, as well as wider environmental footprint.

Looking ahead to the upcoming year, ITRS will focus on setting its science-based target for emissions reductions with a view to submit this to the SBTi for validation in 2023.

As the leadership team, we believe in the value that ESG integration delivers for all our stakeholders. I am particularly proud of the energy and passion that our employees show in driving our ambition and initiatives. That’s why we empower our employees to drive ESG initiatives from the bottom up, with the full support and overall oversight from the leadership team.

Iveta Cabajova, Group CFO & COO, ITRS Group